I attended
Scripting Enabled: fact finding day, yesterday. The organiser Christian Heilmann Did something rather fantastic - his vision was to get geeks and disabled people together to communicate web accessibility difficulties. Tech altruism here. People who wanted to help and learn versus people who wanted real life solutions - many of which are out there, are infinitely doable, it's just about finding a common language and priority list.
There was a second day, Saturday, the
hack day where I gather much brainstorming went on. Look at the page and you'll see some plans to be taken forward.
Before I start writing about what I got from the day and how it sparked my imagination, I should just write a little bit about me and what I do first for those of you reading this because I've tagged it -more on that in a bit]
I've been blind since I was a teenager. I use a screenreader called
jaws to navigate my computer and the web. I'm a senior content producer at the BBC. This means I am editor of a website, involve myself in issues I know lots about in my department, manage a small team, keep across web trends, and commission projects and work around disability. 'Senior' doesn't necessarily mean I'm old, I should add.
One of my big projects in the last year is to create an accessible Content Production System in-house - there are plenty of websites now thinking about accessibility on their front end but almost no accessible back enhds. So, I have very geeky leanings, know as much as a content producer needs to know, but when it comes to advanced code I know very little but know the general areas, the language and the possibilities. Visually impaired people thus find it difficult to create websites unless they're html coders. Ironically it's much easier to learn HTML and write pages in notepad than it is to find a decent CMS.
So. What did I get from the day. The big theme for me was 'communication', modern communication and sharing. This is where Christian came in and others hit on later in different ways.
The first three speakers Denise Stephens, Kath Moonan and Antonia Hyde all kept banging home the message that there are already solutions, or semi solutions, out there but not enough people know about them. Inevitably little projects, widgets and scripts then get lost on the internet seas, never make it into the real world, and don't help people or get further developed down the right line with user input. I'm kind of extrapolating and building on their ideas here, it seems).
The calls were passionate and interesting and I'm taking it upon myself to try to communicate some of this stuff a little more regularly to readers of the
Ouch website - it's the website I am editor of at the BBC. So. That's something positive that I can do as well as hopefully feed back in other ways. Also mindful of Kath's message to me outside the toilets that I put all the geeky stuff in an out of the way place on the site. Moi? Surely not?
Christian the organiser said "if you write about the day on your website or blog, tag it 'scripting enabled' and I'll find it and put it all in one place". Great idea! Social media is amazing. As it gets simpler, it'll help us all find what we want on the web and connect with like-minded people. Once I've written this, I'll tag it on a big social bookmarking site. After getting someone to help me past the captcha graphic last year, I joined the
delicious community. It prompted me to download an easy-to-use toolbar so I could help tag the web and build up collaboratively constructive indexes within networks. At the time, the toolbar was not accessible, and I decided to park my social bookmarking ideas. I gather the site itself is much friendlier than its ever been so I'm gonna attempt to tag this blog entry in it later. Am less likely to make the effort to share if it means I need to go to the site itself every time I like a web page and want to tell people about it. Little communicative tools like toolbars tend to be inaccessible. Finding and sharing and being a bigger part of the collaborative web could be assisted with better toolbars somehow. Discuss? Then bigger projects with wider appeal could snowball from there too?
Back to Kath of
AbilityNet. I met with her just before the
Accessibility 2.0 conference in Spring '08. She felt it was important for those with accessibility needs to use the social networks themselves to point out their flaws. Like it!
I thought it'd be a cool idea to maybe make the occasional video and upload it to YouTube. A powerful platform to spread the word about accessibility! Interestingly I've not found a very accessible way of getting film off a camcorder, editing it (even editing for sound is most of the way there) but I've not yet found a good simple editing package.or indeed camera that enables easy hook-up. Brilliantly today I've ordered one of these
Flip camcorders everyone is banging on about. They LOOK BEAUTIFULLY ACCESSIBLE FROM A BLIND USER POINT OF VIEW> Very few functions, can't flip into another mode too easily cos it's so damn basic, and it beeps to signify recording has started and beeps again when it stops. You can then hook it up to the computer and see it as a drive and whip the AVI file off (I'm assuming the onboard 'send to YouTube with one click' software is inaccessible but my god wouldn't it be brilliant if it wasn't?) Hopefully the uploader on YouTube is accessible now then I can join the rest of the world, be sociable like, on video, share my experiences, be part of conversations, video blog. I've not attempted to upload anything to YouTube for a while. I seem to remember it was a bit hit and miss and was based on a Flash application.
Interestingly when I googled to find whether other blind people had asked on forums for a) an accessible camcorder and b) an accessible video editing package ... I didn't find anything. Is this because blind people don't have a desire to communicate using the big medium most others do? Sound AND VISION? Or what? Warning: don't assume blind people don't want to do it.
We're getting back to communication and talking the same language. Making assumptions is not good. The best way forward, as Christian has said, is to ask questions of the right people. By talking we'll find the right questions to ask and answer. Bridging the gap isn't difficult, it's just we absolutely do need to talk the same language.
Let me give you a bit of an example about a real life bad bit of communication that happened to me last week. I went to a hairdressing salon. My hair had got too long, it looked bad and I knew it. When I arrived, I was introduced to my hairdresser for the day. I expected to just walk to the chair, sit down and have a discussion about lengths and styles and stuff. But the hairdresser, who I'd never met before, started loudly hurling questions at me: "How much can you see? Can you see at all? Can you see me?" I was a bit surprised. "Why do you want to know?" "I was confused, bristling a bit and he knew it! I was just trying to work out how I could help," he said. And I genuinely had thought he was being nosey about my medical condition and wanted to know what was up with my eyes. Two people communicating badly it seems.
Now the great thing with this example is that he felt that by knowing my level of sight, he'd intuitively know how to help me. If I'd said "light and dark" though, would he have been any the wiser? Of course, the best question to ask me would've been "How can I help you". Everyone's different, it's not what's wrong with them that gives helpful indications, it's knowing their access needs. He'd actually embarrassed me in front of the shop by talking to me in the way he did, pointing out my differences very publicly, and tackling an area of my life I don't want to talk about with strangers particularly.
If he'd said: "How can I help you sir?" I'd have said "can I grab your arm and we'll walk over to the chair if that's OK with you". The right question, the right answer, both peple are happy and communicating well.
TO aid in communication, better access and better tools for social media sites are really important. The web is this one big democratic (?) place and when the big areas of communication with each other are tackled, and there are a million ways to do this (Jonathan and Phil talked about something as simple as a spellchecker on online forms to encourage dyslexic people and their views and ideas out of a hole). well perhaps that's a good thing to look at now.
mail me here or leave a comment.
Labels: access technology, accessibility, blind, disability, scriptingenabled, youtube